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Privacy Policy

At PilotsCar, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Who We Are

PilotsCar is a car rental platform exclusively for airline and airport workers. We collect personal data only to provide, improve, and secure our services. For questions about your privacy, contact us at [Insert Email Address].

2. What Information We Collect

We collect the following information when you use our website or book a rental:

  • Personal Identification Information: Full name, email address, phone number.
  • Employment Verification Data: Airline or airport ID uploads.
  • Payment Information: Billing address and transaction data (processed securely via third-party payment processors).
  • Rental Data: Dates, locations, and vehicle preferences.
  • Referral Data: Member ID and referral performance.
  • Technical Data: IP address, browser type, device data, and pages visited (via cookies).

3. How We Use Your Information

We use your information to:

  • Verify your identity and employment status.
  • Process your reservations and payments.
  • Manage your referral earnings and commissions.
  • Communicate with you about bookings, promotions, and updates.
  • Improve our website experience and rental operations.
  • Comply with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

We process your data under the following legal bases:

  • Consent: When you provide data voluntarily (e.g., newsletter signup).
  • Contractual Obligation: To fulfill your rental service request.
  • Legitimate Interest: To prevent fraud, ensure service reliability, and improve operations.
  • Legal Requirement: To comply with applicable laws.

5. How We Share Your Information

We do not sell your personal data. We may share limited data with:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions.
  • Cloud storage and verification services to secure ID uploads and bookings.
  • Legal authorities if required by law.

6. How We Protect Your Data

Your data is stored using encrypted and secure systems. ID uploads and personal details are accessible only to authorized personnel. We regularly audit and update our security protocols.

7. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request deletion of your data (right to be forgotten).
  • Withdraw consent at any time.
  • Lodge a complaint with your local data protection authority.

To exercise your rights, contact: [Insert Email Address].

8. Use of Cookies

We use cookies to improve site functionality and analyze site traffic. You can accept or refuse cookies via your browser settings.

9. Referral Program & Privacy

When you refer others, we track their bookings using your unique member number. You will not receive access to any personal data of your referrals. Referral performance is shared only with you.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Policy Updates

We may revise this policy at any time. Changes will be posted here with a new “Effective Date.” Continued use of our services constitutes agreement to the updated policy.

12. Contact Us

Have questions about your privacy?

  • Email: reservas@pilotscar.com
  • Phone: +1 786-645-5246 or +1 305-526-1016
  • Mailing Address:
  • 3995 NW 25th St, Miami, FL 33142
  • 4539 36th St, Orlando, FL 32811